Business Services & Computers
Certificate II, BSC12
Business, Education & Industry
Learning Method: Correspondence with online support

You don't need any previous experience to undertake this course; however, you will need to have the willingness to learn and the desire to succeed.

• a good command of written English
• access to a standard computer and printer with word processing, spreadsheeting and an Internet connection (dialup or broadband)
• keyboarding skills (if you do not have keyboarding skills you will need to undertake Business Skills Development)
• as little as an hour a week to learn
  

The personal attributes you will need to have include:

• an interest in business, computing and customer service
• good communication skills
• good organisational skills
• enjoy working with others
• a willingness to learn and the desire to succeed