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Travel Consulting & Airlines Reservations Course

Travel Agent & Starting a Travel Business
Diploma TAG08A, SOA, IATA Fares & Ticketing I
Galileo Certification
Travel & Tourism

This course has been developed to meet the industry requirements to start a travel business and the national standards required to apply for a travel agent's licence. It is packed with practical real-life activities and you will have real industry projects to undertake. In addition, you can access the online activities in the eLearning Centre to further practise and test your knowledge and skills. And you can talk with other students from all over the country in the Student Forum.

Your course is made up of tutorial workbooks (lessons), assignment projects and printed/online supplements. You have up to 5 years to complete your course and graduate or Fast Track your course over weeks or months.

When you successfully complete your course you will be awarded:

Diploma of Tourism (Travel Agent)

plus Certification in Computer Reservations Systems, which is industry recognised worldwide by Galileo

The course covers IATA Fares & Ticketing I
The course meets the travel agency licence training requirements in all states and territories of Australia

plus a Statement of Attainment from the Certificate III in Tourism (International Retail Travel Sales) THT30302 for 2 units of competency

Tutorial 1. Becoming a Travel Agent
Topic 1: Introduction
Topic 2: Characteristics of a travel agent
Topic 3: The role of a travel agency
Topic 4: Functions of a travel agent
Topic 5: The responsibilities of running your own consultancy business
Topic 6: Alternative to opening your own travel agency
Topic 8: Creating a plan to start a travel business
Topic 9: Tutorial summary

Tutorial 2. Owning and Managing a Travel Agency
Topic 1: Choosing a computerised reservation
Topic 2: Negotiating agency accounts and discounts
Topic 3: Setting margins and pricing
Topic 4: Selling, up-selling and add-ons
Topic 5: Tutorial summary

Tutorial 3. Understanding Regulations for Travel Agents
Topic 1: Introduction
Topic 2: Travel Compensation Fund
Topic 3: Travel agent licensing requirements
Topic 4: The Australian Federation of Travel Agents (AFTA)
Topic 5: Privacy and confidentiality
Topic 6: Tutorial summary

Tutorial 4. Operate a Computerised Reservations System: Professor Galileo
Topic 1: Introduction to Galileo
Topic 2: Using the computerised system
Topic 3: Your learning program
Topic 4: Automated fares and ticketing
Topic 5: Undertaking computerised bookings
Topic 6: Tutorial summary

Tutorial 5. construct Normal International Airfares
Topic 1: International airfares
Topic 2: World schedules guide
Topic 3: International fare rules
Topic 4: Fare calculations
Topic 5: The mileage system
Topic 6: Taxes and government charges
Topic 7: IATA ticketing
Topic 8: Check your progress
Topic 9: Tutorial summary

Tutorial 6. Setting Up a Travel Agency Business
Topic 1: Deciding on home-based or retail premises
Topic 2: Setting up your business
Topic 3: Business structures
Topic 4: Insurance
Topic 5: Premises and utilities
Topic 6: Leasing equipment
Topic 7: Obtaining and stocking brochures
Topic 8: Tutorial summary

Tutorial 7. Financial Accounting for Your Travel Business
Topic 1: Your business capital and cash flow
Topic 2: Setting and achieving an agency budget
Topic 3: Introduction to financial terms and financial statements
Topic 4: Agency accounts and banking
Topic 5: Taxation requirements
Topic 6: What you need to know when taking on employees Topic 7: Tutorial summary

Tutorial 8. Agency Sales and Marketing
Topic 1: Overview of travel sales and marketing
Topic 2: Consumer behaviour in the tourism industry
Topic 3: Brochures and marketing
Topic 4: Advertising your travel business
Topic 5: The internet and your business
Topic 6: Client and industry relationships
Topic 7: Developing your agency business
Topic 8: Tutorial summary

Statement of Attainment in Tourism (International Retail Travel Sales) THT30302

Operate a Computerised Reservations System THTSOP08B
Construct Normal International Airfares THTSOP20A (IATA Fares & Ticketing I)

Employability Skills are skills that apply across a variety of jobs and life contexts. They are sometimes referred to as key skills, core skills, life skills, essential skills, key competencies, necessary skills, and transferable skills. Industry’s preferred term is Employability Skills.

Employability Skills are defined as ‘skills required not only to gain employment, but also to progress within an enterprise so as to achieve one's potential and contribute successfully to enterprise strategic directions’.

There are eight Employability Skills: communication, teamwork, problem solving, initiative and enterprise, planning and organising, self-management, learning, and technology.

You can review the Employability Skills for this qualification at: http://employabilityskills.training.com.au

Enter the following code into the search bar: THT3030

For an outline and facts booklet, click on Free Facts Pack. Download it or have it mailed to you.

Our clients include: Coles Myer Ltd, Australian Government, ANZ Bank, Fjord Manufacturing, Camera Farm, Altitude Corporation,
Japan Motor Group, NSW Cricket Association, Mission Australia, Allswell Life Style Management, Australian Wide Holidays Pty Ltd,
Active Trade Solutions, Gold Coast City Council, Greenline Australia ...

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