Australian Tourism Operations and Visitor Attractions
Certificate II SIT20107
Travel & Tourism

Learn about Australian Tourism. Get a job working in tourism operations, visitor centres or theme parks. You could work at one of the major tourism attractions around the country.

The tourism industry is exciting, adventurous, rewarding and it can take you around the world!

People work in the tourism industry because it is different to other industries. There are so many exciting opportunities and career prospects that you can actually choose how and where you want your life to shape. For instance, you can choose to work as a tourist adviser in Cairns, a reservations officer in Darwin, a booking agent on the West Coast, or you can travel around Australia as a tourism consultant or even overseas as a tour adviser.

The Australian Tourism Operations & Visitor Attractions Course is the entry into all these fields and more. This course will get you started by teaching you the fundamental skills needed in the industry. You will learn about communicating in the industry, how the industry works, the tourism pathways, tourism roles, how to process documents for car hire and accommodation, how to calculate tourism costs and how to navigate your way through the maze of tourism jargon and terminology. You will learn how to talk about tourism, liaise with clients about their tourism needs, how to prepare tourism documents and how to find tourism information. This is a great start for anyone thinking about entering the tourism industry.

The ACQ Australian Tourism Operations & Visitor Attractions Course is different from any other course available. It provides you with genuine approaches to your work and real skills that any employer will value. What’s more, you will receive all the materials you need to undertake the course with confidence.

This course is the gateway to a career in the tourism industry.

The Australian Tourism Operations & Visitor Attractions Course leads to a Certificate II in Tourism. This is a nationally recognised certificate. Once you have achieved this certificate you can progress to a Certificate III in Tourism and receive credit for the modules you have undertaken in the Certificate II—this means you won’t need to repeat anything.

Career opportunities include: Tourism Officer, Tour Adviser, Visitors Information Officer, Booking Officer.

Industries include: tourism, hospitality, corporate.

Just look at some of the fabulous places where a tourism career can take you:

• Domestic and/or international tourism adviser
• Car hire reservations officer
• On-board host/hostess on a cruise ship
• Travel agency consultant
• Airlines reservations officer

And these are just some of the tourism roles you could be working in.