Flight
Attendant Interview Preparation Certificate FAA03 Learning
Method: Correspondence with online support
Course Outline
Module
1: The Role of a Flight Attendant
determine the operating factors influencing your airline
define the company’s culture and values
identify the qualities the company is looking for in its staff
identify alliance partners
identify what makes your airline different from other airlines
Topic 2: You can answer interview questions about your general suitability to the role
link personal skills and qualities to those that the airline is looking for
define personal strategies that would overcome challenging aspects of the role
Topic 3: You can write a curriculum vitae of your work background and details
draft, check and print your CV
Module
2: Interview Questions and Answers
define the problem
provide an appropriate example
solution is innovative and appropriate
you have utilised a number of skills to solve the problem
Topic 2: You can solve a problem on teamwork utilising problem solving questions and can
define the problem
identify appropriate solutions to each of the problem solving questions
utilise a number of skills to solve the problem
identify the limitations of working on an aircraft
Topic 3: You can write a well-structured written biography that will not exceed 60 seconds when presented verbally and can
demonstrate relevant employment history
identify relevant skills
identify company philosophy
demonstrate your enthusiasm for the role
Module
3: Preparing for the Interview
describe how to choose a referee
describe where to find recruitment information
Topic 2: Understand the requirements for organising documentation for your flight attendant interview
explain the different types of Responsible Service of Alcohol (RSA) courses available
find and explain the rules for doing the RSA course in your state
explain the validity required on your passport for an interview
define language fluency
Topic 3: Demonstrate ability to organise documents in a timely fashion
provide an achievable timeline of all essential items required for an interview
Topic 4: Demonstrate ability to organise for an Assessment Centre Day or flight attendant interview
list all items to take for an Assessment Centre Day or interview
Topic 5: Understand appropriate grooming and presentation required for a flight attendant interview
describe the appropriate grooming and presentation
present self-portrait with appropriate grooming and presentation
Topic 6: Demonstrate understanding of how to deal with situations at an interview
describe best body language
describe how to deal with situations where you cannot answer a question
describe how to demonstrate desirable attributes in a group scenario
Topic 7: Demonstrate ability to develop a plan to reach desired career goals
analyse experience, skills and knowledge necessary for role
describe appropriate methods for gaining skills, knowledge and experience
determine gaps in own skills, knowledge and experience
provide appropriate timeline to achieve plan
Learn more about the Flight Attendant
Interview Preparation
