Module 1. The Basics of Business
Grammar
Topic 1: Understand how the English language developed and how that process has affected today's English grammar
Topic 2: Identify the different parts of speech
Topic 3: Know when to use each part of speech
Topic 4: Understand how wrong usage can affect your meaning
Topic 5: Know when it is appropriate to use an exclamation mark
Topic 6: Know when to use a question mark

Module 2. Business Matters: Saying What You Mean
Topic 1: Understand how sentences are constructed
Topic 2: Identify phrases and clauses
Topic 3: Know the difference between a defining and non-defining clause
Topic 4: Understand how wrong sentence construction can affect your meaning
Topic 5: Know when it is appropriate to use a comma
Topic 6: Know when to use a semicolon

Module 3. Professionalism: Adding a Little Elegance
Topic 1: Be able to organise your writing in appropriate paragraphs
Topic 2: Understand how to create easy-to-read lists
Topic 3: Be able to use verbs in a way that adds elegance to your writing
Topic 4: Know when to use capitals
Topic 5: Understand how italic and bold type and different fonts can be used effectively
Topic 6: Know when to use colons, dashes and brackets

Module 4. Business Practice: 'Avoiding Bloopers'
Topic 1: Identify the person and voice of a narrative
Topic 2: Identify the case of nouns and pronouns
Topic 3: Know when to use an apostrophe
Topic 4: Know when to use quotation marks
Topic 5: Understand how to present quotations and speech in your writing
Topic 6: Recognise and know how to avoid some common errors

Module 5. Communication: Writing Business Letters and Email
Topic 1: Know how to parse a sentence
Topic 2: Understand where to use a hyphen
Topic 3: Know how to punctuate contractions and abbreviations
Topic 4: Understand the limitations of computer spellcheckers
Topic 5: Recognise commonly misspelt words
Topic 6: Know the difference between Australian and American usage
Topic 7: Understand the importance of your choice of words