Module 1: The Power of Plain English
Topic 1: Understand what is meant by Plain English
Topic 2: Realise the benefits of writing in Plain English
Topic 3: Know what makes writing effective
Topic 4: Understand how communication works
Topic 5: Know the importance of planning before you write
Topic 6: Understand the need to consider audience, aim, content and timing when writing

Module 2: Writing Style
Topic 1: Understand and use different sentence structures
Topic 2: Identify common sentence problems
Topic 3: Understand and use punctuation to make your meaning clearer
Topic 4: Use lists to convey your ideas more efficiently
Topic 5: Use formal and informal language appropriately
Topic 6: Use paragraphs and subheadings to improve communication
Topic 7: Use active and passive voices effectively
Topic 8: Understand how to write tactfully, confidently and inclusively
Topic 9: Distinguish between fact and opinion
Topic 10: Utilise layout and graphics to improve your communication

Module 3: Writing Business Documents
Topic 1: Write to achieve a specific purpose
Topic 2: Format business letters, emails, faxes and memos
Topic 3: Create minutes and briefing notes
Topic 4: Write submissions
Topic 5: Plan reports
Topic 6: Write press releases and advertorial copy
Topic 7: Produce in-house and electronic newsletters
Topic 8: Develop website content

Module 4: Plain English in Practice
Topic 1: Evaluate an email for its effectiveness
Topic 2: Evaluate an annual report for its effectiveness
Topic 3: Analyse and restructure a letter to improve readability
Topic 4: Analyse and rewrite an e-newsletter to improve readability